New York's Local Telecom Experts

NYC Business Phone, Internet & Managed IT for All 5 Boroughs

Brooklyn-born VoIP, business internet, and managed IT for NYC small businesses. Same-day on-site service across Brooklyn, Manhattan, Queens, the Bronx, and Staten Island. Plans starting at $19.99 per line, no long-term contracts.

View Services
5
Boroughs served
$19.99
Per line / month
0
Long-term contracts
2021
Brooklyn-born
What We Offer

Full-Stack Business
Communications

One provider. Every solution your NYC business needs to stay connected and competitive.

Voice Service

Hosted VoIP and SIP trunking. HD call quality, number portability, mobile softphone, and pricing that scales line by line.

From $19.99 / line / mo →

Business Internet

Managed business internet sourced from multiple NYC carriers. We work with the right carrier for your address to place orders, get better pricing, and manage the install.

Get a Quote →

Phone Systems

Cloud PBX or on-premise PBX. Auto-attendants, ring groups, multi-level routing, mobile softphone, multi-site. All configured to fit your business, not the other way around.

Full PBX included →

Managed IT

Network design and install, business Wi-Fi, edge security, cameras, and door access. All on one platform, all managed from one dashboard.

One stack, one partner →

Repair & Cabling

Cat5e / Cat6 / Cat6a structured cabling, network closet buildouts, and on-site repair for NYC commercial spaces. COI on request.

On-site NYC service →

Virtual Services

Mobile + desktop softphones, virtual NYC phone numbers, auto-attendant, plus voicemail-to-email and e-fax as add-ons. A real NYC business without the office.

Remote-ready →

AI Receptionist

Natural-language AI virtual receptionist in over 34 languages. Answers FAQs from your knowledge base, routes calls intelligently, generates post-call summaries. Per-line add-on on the Business plan.

Never miss a call →

Integrations

HubSpot, Salesforce, Microsoft Teams, Google Workspace, Zendesk, Oracle Hospitality OPERA, and more. Click-to-call, screen pops, contact sync, ticket-from-call.

CRM, helpdesk, PMS →
Got a Legacy Phone System?

Migrate Off Your Old PBX,
Without Losing a Day of Service.

Running an aging on-premise PBX? We've migrated NYC small businesses off every major legacy system and onto modern cloud or on-prem replacements. See our phone systems for NYC small business hub for the broad overview, or pick your system below.

Avaya

IP Office, Partner, Magix. Repair-vs-replace honest assessment from someone who actually services these systems.

Nortel

Norstar Compact ICS, MICS, BCM, Meridian. End-of-life path onto cloud or a modern on-prem PBX.

Toshiba

Strata DK, CTX, CIX, IPedge. Toshiba exited US telecom in 2017; migration is the only path forward.

NEC

DSX, SL1100, SL2100, Univerge SV series, Aspire, Electra Elite. Migration paths for end-of-life systems.

Panasonic

KX-TDA, KX-TDE, KX-NCP, KX-NS. Panasonic exited the US market in 2022; the support clock is ticking.
By the Numbers
40-60%
Average savings over traditional landlines
$19.99
Starting price per line, per month
5
NYC boroughs served, on-site
<1wk
Typical switchover time, zero downtime
Why LightningVoIP

The Big Carriers Treat NYC Like Any Other City.

We do not. LightningVoIP was built in Brooklyn specifically for New York City businesses. When something needs fixing, we show up in person, same borough, same day, same person who answered the phone.

We are not a national carrier routing your call to a support center in another state. We are a Brooklyn-based local operator who understands the pace of NYC business and responds like your livelihood depends on it.

  • Keep your existing phone numbers, no disruption to clients
  • Scales instantly as your business grows
  • No long-term contracts required
  • Single point of contact for all telecom and IT needs
  • Automatic failover
Pricing

Straightforward.
No Surprises.

Transparent pricing for NYC small businesses. No hidden fees, no lock-in. Every plan includes local NYC support.

Starter
$19.99
per line • per month
  • Local & long-distance calling
  • Number portability, keep your number
  • Voicemail
  • 1 auto attendant
  • Call forwarding, waiting & transfer
  • Mobile app access
  • Local NYC support
Most Popular
Business
$29.99
per user / per month
  • Everything in Starter
  • Hosted PBX with auto-attendant
  • Ring groups & call queues
  • Call recording & analytics
  • Dedicated account manager
Enterprise
Custom
tailored to your business
  • Everything in Business
  • CRM integrations
  • Managed IT services bundled
  • Structured cabling & installation
  • Custom SLA agreements
  • Multi-location unified setup
  • Priority on-site response

Internet service priced separately. Call for custom pricing on 10+ lines.

Savings Calculator

See How Much You'll Save

Enter your current phone bill and see a real comparison. No email required.

Your current annual cost
$4,200
$350 / month
With LightningVoIP
$900
$75 / month
Annual savings
$3,300
That’s $275/month back in your pocket

*Estimates based on typical usage at selected plan rate. Taxes not included. Your actual savings may vary based on current contract terms.

Industries We Serve

Phone Systems for
NYC Small Business.

Serving NYC small businesses since 2021. From single-office dental practices to multi-location retailers, we tailor every setup to how your business actually runs. Click any industry below to see how we configure for that specific use case.

Dental

After-hours emergency routing, multi-location practices.

Healthcare

Multi-provider hunt groups, appointment-time routing.

Real Estate

Agent mobile softphones, multi-office hunt groups.

Property Management

Multi-property routing, after-hours maintenance line.

Retail

Storefront phones, multi-location hunt groups.

Accounting

Tax-season queue callback, time-based routing.

Restaurants

Call Park, DECT handsets, multi-language IVRs.

Pro Services

Mobile softphones for partners, call recording.

Construction

Field-team softphones, dispatch routing.

Automotive

Service-bay paging, parts-counter line.

Hospitality

Multi-language IVR, 24/7 front-desk coverage.

Fashion

Showroom phones, wholesale buyer line.

Jewelry

Single discreet line, by appointment.

Finance

Advisor mobile softphone, multi-office support.

Freelancers

NYC business number, softphone, no office needed.
Where We Serve

All 5 NYC Boroughs.
Same-Day On-Site Service.

Brooklyn-based, serving every borough on-site. Click your borough to see specific service area details, neighborhoods we cover, and what makes phone systems different in your part of NYC.

Brooklyn

Our home base. 26 neighborhoods served, from Bay Ridge to Greenpoint.

Manhattan

Financial District to Inwood. Fashion District, Diamond District, every corridor.

Queens

138 languages spoken. Astoria to Far Rockaway. Multi-language IVRs standard.

The Bronx

Underserved by national providers. Hunts Point to Riverdale, we're there.

Staten Island

Often-forgotten borough. Multi-generational family businesses from St. George to Tottenville.
From the Blog

Insights for NYC
Small Business.

Honest advice on switching providers, picking the right phone system for your industry, and what NYC small businesses actually need.

Pricing Guide

What Does Business VoIP Actually Cost in NYC? (2026)

Real per-user rates from major business VoIP providers. Four verified before/after customer bills (29 to 56 percent savings).

Savings

How to Lower Your Business Phone Bill 40-60% in NYC

A practical guide for NYC small businesses overpaying on legacy copper or premium cloud SaaS. With real industry data, not sales pitch.

Property Management

After-Hours Maintenance Phone Systems for NYC Property Managers

The cheaper, more reliable alternative to a 24/7 answering service. Time-based routing, on-call mobile app, real cost comparison.

Property Management

Multi-Language IVR for NYC Rental Buildings

Spanish, Mandarin, Russian, Yiddish, and more. How to set up multi-language phone menus and avoid the Google Translate trap.

Switching Providers

RingCentral Alternative for NYC Small Business

Why every "best alternative" list misses the point, and what a local Brooklyn provider offers that national SaaS can't.

Dental & Healthcare

Dental Office Phone System NYC: What to Ask Before You Sign

A buyer's guide for solo practices, group practices, and DSO scaling. Written by people who deploy these systems for a living.

View All Blog Posts →

What Customers Say

5-Star Reviews from
Real NYC Businesses.

Every quote below is a verified review from a real customer on Google. Names omitted out of respect for our customers' privacy, click through to Google if you want to verify any of them.

★★★★★

"Anthony & his team helped unravel a total rats nest of access points, admin levels, and networks in our brick & mortar business, and did speedily, exactly in line with our initial quote, and with great communication. Would happily recommend!"

Verified Google review · NYC Brick & Mortar Business

★★★★★

"LightningVoIP provides me with on-going high-quality IT consulting services, including: expert network design consulting, SaaS integration within my company's environment, and price point comparison analysis."

Verified Google review · NYC Small Business Owner

★★★★★

"Verizon couldn't fix my phones for weeks. They came in, gave me a new phone system, and my bill is even cheaper than it was before!"

Verified Google review · NYC Business Owner

★★★★★

"Anthony was very nice and did a good job fixing my phone system."

Verified Google review · NYC Business Owner

See All Reviews on Google →

FAQ

Common Questions,
Straight Answers.

VoIP (Voice over Internet Protocol) routes your calls over your existing internet connection instead of traditional copper telephone lines. You get the same call quality, often better, without the expensive per-line fees of a legacy landline system. Your phones look and work exactly the same to you and your callers.
Yes. Number portability is standard on all plans. We handle the entire porting process, your numbers transfer to our system, usually within 7 business days, with no interruption to incoming calls throughout the transition.
LightningVoIP includes automatic failover on every plan. If your internet connection drops, calls are automatically redirected to a mobile number or backup line of your choice. Your customers never reach a dead end, and you never miss a call because of an internet disruption.
Monthly plans start from $19.99 per line. Most businesses save 40-60% compared to their previous landline costs. Use our savings calculator on this page to see your estimate, or request a free cost comparison with no commitment required.
Most installations are complete within 3-5 business days from signup. In many cases your existing phones can be used with the new system, so the physical switchover is uneventful. We schedule all installations around your business hours.
Usually not. Most standard SIP-compatible desk phones work with our system. We assess your existing hardware before you commit and let you know exactly what, if anything, needs to change. We never charge for equipment assessment.
Yes. We use TLS encryption for signaling and SRTP encryption for voice data on every call. All communications are protected end-to-end, meeting the security requirements of most industries including healthcare and legal practices.
Yes. Brooklyn-based and serving every borough, Brooklyn, Manhattan, Queens, the Bronx, and Staten Island. We are not a remote support operation; we come on-site when something needs hands. Response time depends on the issue and current schedule, with same-day on-site usually available for emergencies.
No long-term contracts are required. We earn your business every month. Month-to-month arrangements are available on all plans, though discounted annual pricing is available for businesses that want the best rates.
We answer the phone. You call our local number, a real person picks up, and if it requires an on-site visit, we schedule it the same day in most cases. No call centers. No automated systems as your first point of contact. No tickets that sit unanswered.
Yes, all five. We specialize in migrating legacy phone systems to modern cloud or on-premise replacements with full number porting and no downtime during the cutover. We handle the removal of the old hardware and the install of the new system as one project.
The $29.99 per user Business plan includes unlimited US calling, mobile and desktop apps, auto-attendant, CNAM registration, and one phone per user. Optional per-line add-ons include AI call transcription, AI virtual receptionist, and AI call summarization.
Yes. We source, quote, and install business internet from major NYC carriers in parallel with phone service, so you only have one company to call. Fiber when available in your building.
Yes. We offer AI call transcription, an AI virtual receptionist that understands natural language, and AI post-call summarization. All three are available as per-line add-ons on the Business plan.
Ready When You Are

GET YOUR
BUSINESS
CONNECTED.

Free consultation. No pressure. Just an honest conversation about what your NYC business actually needs.

(646) 750-8830
(844) 565-0800 Toll-Free
info@lightningvoip.com
Brooklyn, New York