GET IN TOUCH WITH OUR TEAM.
Brooklyn-based, serving all 5 NYC boroughs. Call us, email us, or send a message through the form below. We reply shortly during business hours.
Contact methods and message form
Send us a message
General questions, partner inquiries, existing-customer support. We respond shortly during business hours. For a price quote, the Get a Quote form is the faster path.
We received your message. A LightningVoIP team member will reach out shortly.
Need us sooner? Call (646) 750-8830 during business hours.
General inquiries, partner outreach, and existing-customer support questions.
After-hours messages and form submissions get answered the next business day.
Brooklyn, Manhattan, Queens, The Bronx, Staten Island. On-site service available across the city.
Quick answers.
How quickly do you respond?
Shortly during business hours, often within an hour. Form submissions go directly to our team's inbox. If you need a faster response, call (646) 750-8830 during business hours (Mon-Fri 9am to 6pm).
What's the best way to get a quote?
Use the Get a Quote button if you know your line count and want pricing for VoIP service. Use the contact form on this page for everything else: partnership inquiries, general questions, existing-customer support, or open-ended discovery conversations. Both go to our team and get a response within one business day.
Do you do on-site visits?
Yes. We're Brooklyn-based and serve all 5 NYC boroughs with on-site walkthroughs, installs, and repairs. Send us your address and what you need and we'll book a visit at a time that works for you.
I'm already a customer. Where do I go for support?
Email support@lightningvoip.com to open a ticket right away, reach out to your dedicated representative, or call (646) 750-8830 during business hours. For after-hours service-affecting issues, leave a voicemail and we'll get back to you ASAP.
Or skip the form.
If you know roughly what you need (line count, services), the quote form is the fastest path. We'll have a written quote in your inbox within one business day.