BROOKLYN VOIP & BUSINESS PHONE SERVICE.
Brooklyn-born VoIP, business internet, and managed IT for the borough's small businesses. Same-day on-site response from Bay Ridge to Greenpoint.
A Brooklyn business deserves Brooklyn service.
LightningVoIP is headquartered in Brooklyn. We've installed phone systems in pre-war Park Slope brownstones, DUMBO co-working floors, Bay Ridge medical practices, and Sunset Park warehouses. We know which buildings have working risers and which ones have cables that haven't been touched since the Koch administration. When something breaks, we don't route you to a call center in Phoenix. One of our Brooklyn techs picks up.
National carriers treat Brooklyn like any other ZIP code. We don't. We know that Verizon FiOS isn't available on every block, that the Atlantic Avenue corridor has unique wiring quirks, and that a Williamsburg restaurant's Friday rush sounds different from a Brooklyn Heights law firm's Monday morning. Our quotes account for the realities of operating in this borough, not a generic NYC template.
The stuff that breaks here, breaks differently.
Old Buildings, Weirder Wiring
Pre-war buildings on 5th Avenue, in the Slope, or up in Brooklyn Heights have wiring that doesn't always cooperate with modern VoIP. We've seen it all, and we bring the right hardware (analog gateways, ATAs, structured cabling) to make it work.
Mixed Internet Availability
Verizon FiOS in some neighborhoods, Spectrum or Optimum in others, and others in pockets, Starlink as backup. We run the serviceability check at your address before quoting, so you get an internet plan that's actually deliverable, not a sales pitch.
Multilingual Customer Bases
Brooklyn's small businesses serve customers in dozens of languages. Our PBX systems support multi-language IVRs out of the box, Spanish, Mandarin, Russian, Arabic, Yiddish, you name it. No upcharge.
Restaurant Rush Hour Calls
Friday night in Williamsburg, Sunday brunch in Park Slope, phone systems built for slow Tuesdays fall apart during a real rush. Call Park, multi-level auto-attendants, and ring groups keep your staff focused on tables, not phones.
Multi-Location Without the Headache
Got a coffee shop in Carroll Gardens and a second one in Bushwick? One unified phone system, one auto-attendant, one bill. Calls between locations are free. No more "press 7 to transfer to the other store."
Power Outages & Internet Drops
When your block goes dark, your business shouldn't. Automatic failover routes your calls to mobile phones during outages. We also pair internet from primary carriers with Starlink or LTE backup for true uptime in the boroughs that need it.
Phone systems built for how Brooklyn does business.
Restaurants & Bars
From Williamsburg cocktail bars to Park Slope brunch spots and Bay Ridge family restaurants. Restaurant phone systems →
Retail & Boutiques
Smith Street boutiques, 5th Ave Park Slope shops, Manhattan Avenue retail in Greenpoint. Retail phone systems →
Professional Services
Brooklyn Heights law firms, Park Slope accountants, Cobble Hill agencies. Professional services →
Healthcare & Dental
Bay Ridge medical row, Sunset Park clinics, Park Slope dental practices. Healthcare phone systems →
Construction & Trades
Mobile workforces dispatched across the borough. Softphones, ring groups, dispatch routing. Contractor phone systems →
Don't See Your Industry?
If you run a small business in Brooklyn, we've probably set up phones for someone like you. Tell us about your business →
All 26 neighborhoods. Same-day response.
Wherever your business sits in Brooklyn, we get there. On-site service across the borough, no zone fees, no "outside service area" surcharges.
Full-Stack Communications
for Brooklyn Business.
One Brooklyn-based provider. Every service your borough business needs to stay connected and competitive.
Voice Service
SIP trunking and hosted VoIP for Brooklyn businesses. Number portability, mobile app, and call quality that holds up during the Friday lunch rush in Williamsburg or Park Slope.
From $19.99 / line / mo
Business Internet
Verizon FiOS, Spectrum, Optimum, and others, or Starlink, whichever is fastest and most reliable at your Brooklyn address. We run the serviceability check before quoting.
Scalable plans
Phone Systems
Hosted PBX with auto-attendants, ring groups, call recording, multi-language IVRs, and multi-site setups for Brooklyn businesses, managed locally.
Full PBX included
Managed IT
End-to-end IT for Brooklyn small businesses. Network monitoring, cybersecurity, device management, and same-day on-site response from a helpdesk that actually picks up.
Proactive monitoring
Repair & Cabling
Structured cabling for Brooklyn buildings, pre-war brownstones to modern co-working floors. Network repair, new buildouts, and on-site maintenance across the borough.
On-site Brooklyn service
Virtual Services
Virtual receptionists, voicemail-to-email (add-on), e-fax (add-on), remote worker extensions, and auto-attendant setup for Brooklyn businesses with hybrid teams across the borough.
Remote-ready
Common questions from Brooklyn business owners.
How long does it take to switch my Brooklyn business to VoIP?
Standard porting from your current carrier takes 7 business days, with no service interruption. We provide a temporary number, set up your new system, and forward your existing line until the port completes, with no missed calls. For most Brooklyn businesses, the switch is done in under two weeks from signed agreement.
Do you actually come on-site, or is everything remote?
Real on-site, same-day response across all 26 Brooklyn neighborhoods. We bring the phones, we wire what needs wiring, we train your staff. Every install includes a "soft start" where a tech stays on site to handle any hiccups.
Can I keep my existing phone numbers?
Yes, number portability is included on every plan. Even if you've had the same Brooklyn number since 1995, we can move it to LightningVoIP. We handle the full porting process with your losing carrier.
What happens if my internet goes down on a Friday night?
Automatic failover redirects calls to a mobile number you choose. For restaurants and other businesses where downtime kills revenue, we pair primary internet with Starlink or LTE backup so you stay connected even if the block loses power.
How is this different from RingCentral, Vonage, or 8x8?
Local. National providers run the same playbook in Brooklyn that they run in Phoenix. We don't. Our pricing is honest (published on the website), our support comes from Brooklyn, and we know the buildings. When your phones break at 9pm, you're not opening a ticket, you're calling someone who's been to your address.
More for Brooklyn business owners.
Local guides that pair with what's on this page:
- Phone systems for small business NYC hub. plans, features, and FAQ in one place.
- Business phone installation in Brooklyn. what we run into in Brooklyn buildings (COIs, freight elevators, cabling).
- After-hours maintenance phone system for NYC buildings. emergency routing for service-based businesses.
- Multi-language IVR for NYC rental buildings. Spanish, Russian, Mandarin routing for diverse neighborhoods.
Phone Systems for
NYC Small Business.
Serving NYC small businesses since 2021. From single-office dental practices to multi-location retailers, we tailor every setup to how your business actually runs. Click any industry below to see how we configure for that specific use case.
Dental
After-hours emergency routing, multi-location practices.
Healthcare
Multi-provider hunt groups, appointment-time routing.
Real Estate
Agent mobile softphones, multi-office hunt groups.
Property Management
Multi-property routing, after-hours maintenance line.
Retail
Storefront phones, multi-location hunt groups.
Accounting
Tax-season queue callback, time-based routing.
Restaurants
Call Park, DECT handsets, multi-language IVRs.
Pro Services
Mobile softphones for partners, call recording.
Construction
Field-team softphones, dispatch routing.
Automotive
Service-bay paging, parts-counter line.
Hospitality
Multi-language IVR, 24/7 front-desk coverage.
Fashion
Showroom phones, wholesale buyer line.
Jewelry
Single discreet line, by appointment.
Finance
Advisor mobile softphone, multi-office support.
Freelancers
NYC business number, softphone, no office needed.
Get your Brooklyn business connected.
Pricing tailored to your address, line count, and industry.