CONTRACTOR PHONE SYSTEMS FOR THE JOBSITE.
Phone systems for NYC contractors, electricians, plumbers, HVAC, and trade businesses. Mobile softphones for field crews, dispatch routing, after-hours emergency lines, and the kind of mobile-first setup your business actually runs on.
Your office is wherever the truck is parked.
Construction and trade businesses don't run from a desk. They run from job sites, supply yards, vans, and trucks. Calls come in from clients, supervisors, and emergency dispatch, and the person who needs to answer is rarely in the office. A phone system that ties your business to a desk phone is a phone system that loses calls, misses emergencies, and forces foremen to give out personal cell numbers.
We deploy systems built for mobile-first trades. Softphones on every crew member's phone. Dispatch routing that gets emergencies to the right tech in under a minute. After-hours emergency lines that reach the on-call supervisor without forwarding-fee charges. And one phone number for the business so customers always reach you, even when nobody's at the desk.
Built for crews, dispatch, and emergencies.
Mobile Softphones for the Crew
Each crew member has the company's phone system on their personal phone via a softphone app. Business calls show the company's caller ID. No giving out personal numbers, no losing customers when an employee leaves.
Dispatch Routing
Customer calls in. Dispatch routes to the nearest available tech, the right specialty, or the on-call crew. Round-robin distribution, skills-based routing, or simultaneous-ring depending on how you want to run it.
After-Hours Emergency Line
Burst pipe at midnight, no heat in February, electrical issue on a Sunday, emergencies don't wait for business hours. Auto-attendants route urgent calls to the on-call supervisor's mobile while non-urgent calls roll to voicemail-with-transcription.
Project-Based Call Routing
Big jobsite has its own phone tree? Active project gets its own extension that routes to the project manager. When the project closes, the extension retires.
Voicemail-to-Email for Field Managers (add-on)
Foremen and supervisors are on rooftops, in basements, in trucks. Voicemail-to-email transcription lets them scan messages between sites instead of calling in for voicemails.
Multi-Trade Routing
"Press 1 for plumbing, 2 for electric, 3 for HVAC." Multi-trade contractors route customer calls to the right specialty crew automatically. Caller doesn't have to remember who handles what.
Crew Check-Ins
Crews can check in via a quick code from any phone. Confirms they arrived on site, captures arrival time for billing, and notifies dispatch automatically.
Internet for Office and Field
Reliable internet at the office for invoicing, scheduling, and project management. Mobile data backups for the field team. The phones, the SaaS tools, and the trucks all stay connected.
Call Recording for Disputes
Customer authorization, scope-of-work confirmations, dispute resolution, recorded calls are gold when the customer says "you never said that." Configurable retention and consent prompts.
Phone, internet, and IT
for NYC contractors.
One Brooklyn-based provider. Everything your construction or trade business needs to keep crews moving and customers happy.
Voice Service
Hosted VoIP with mobile softphones, dispatch routing, after-hours emergency, and ring groups for crew coverage.
From $19.99 / line / mo
Business Internet
Reliable internet for the office, scheduling software, and project management tools. Primary fiber with LTE failover.
Scalable plans
Phone Systems
Cloud PBX with dispatch routing, multi-trade IVR, after-hours emergency lines, and field-team mobile integration.
Full PBX included
Managed IT
Office networks, scheduling and CRM software, device management for office staff and field crews.
Proactive monitoring
Repair & Cabling
Office buildouts, field office wiring, network expansion as your trade business grows.
On-site NYC service
Virtual Services
Virtual receptionists, voicemail-to-email (add-on), SMS notifications to crews, click-to-call from your website.
Remote-ready
All 5 boroughs. Same-day on-site response.
Brooklyn contractors, Queens trades, Bronx construction firms, Staten Island home builders, Manhattan TI specialists, wherever your office or yard is, we get there.
Common questions from contractors.
How do crew softphones work without giving out personal numbers?
Each crew member installs the company's softphone app on their phone. Business calls go through the company's number, outbound caller ID shows the company. When they leave, you remove their access and the customer relationship stays with the business.
Can it route emergency calls to the right tech?
Yes. Define rules, by trade, by location, by who's on-call. Emergencies route to the right person's mobile within seconds. Non-urgent calls roll to voicemail-with-transcription.
Can it integrate with my scheduling software?
Most modern field-service platforms (ServiceTitan, Housecall Pro, Jobber, etc.) integrate via API. Caller ID can pull customer history, scheduled appointments, and previous service notes. Tell us what you use.
What happens during a power outage at the office?
Cloud PBX means your office going dark doesn't take down your phones. Calls keep routing to crew softphones automatically. We can also pair primary internet with LTE failover for the office equipment that needs to stay live.
Can I keep my company's phone number?
Yes, number portability is included. If your trade business has used the same number for 20 years, we'll port it.
More for trade contractors.
Want the numbers before you call? Read how much business VoIP costs in NYC for real monthly totals at office-plus-field-crew scale.
Get your crew connected.
Pricing tailored to your line count and address.