BUSINESS VOIP FOR NYC.
LightningVoIP is a Brooklyn-based business VoIP provider serving NYC and the surrounding metro area. Cloud phone systems, SIP trunking, mobile softphone, and HD call quality, for small businesses across all 5 boroughs. From $19.99 per line per month.
Brooklyn-born. NYC-focused. Built for small business.
We're not a national VoIP shop that happens to also serve New York. We're a Brooklyn-based business VoIP, internet, and Managed IT provider that built the business around NYC small companies, the dental practice in Park Slope, the law firm in Midtown, the restaurant group in Astoria, the multi-location retailer in the Bronx. We know which buildings have fiber, which carriers have the fastest install timelines in which neighborhoods, and how to get a COI for your building before swap day.
Most national VoIP providers will sign you up with a phone call and ship you a box. We come to your office, walk your space, build a phone system that fits how your team actually works, and give you one local point of contact for voice, internet, and IT. No long-term contracts. No call-center support queue. Just a Brooklyn phone number that picks up.
Everything you need to run a real business phone system.
Cloud-Hosted PBX
Full phone system in the cloud, auto-attendants, ring groups, voicemail-to-email (add-on), business-hours routing. No on-site PBX hardware required.
HD Call Quality
Wideband audio on every call where the far end supports it. Voices sound clearer than a traditional landline.
Mobile + Desktop Softphone
iOS, Android, Mac, Windows apps. Your business number rings your cell, laptop, and desk phone, pick up whichever is handy.
Number Porting
Keep your existing business number. Porting typically takes 7 business days, no service outage.
Unlimited or Metered Calling
Pick unlimited US & Canada for predictable monthly billing, or metered (per-minute) if call volume is light. We model both during the quote.
Auto-Attendant + IVR
"Press 1 for sales, 2 for support." Multi-level menus, time-of-day routing, after-hours behavior. Configured for your call flow.
Multi-Site Ready
Phones across multiple NYC locations on one system. Transfer calls between offices as if they were in the same room.
No Long-Term Contract
Month-to-month service. We earn your business every month instead of locking you in for three years.
We serve every borough.
Same-day on-site service across all 5 boroughs and parts of Long Island. Click your borough below for borough-specific pricing and install considerations:
Compare, switch, and price it out.
Shopping carrier alternatives or trying to size up your monthly spend? A few jumping-off points:
- Browse the full phone systems for small business NYC hub for plans, features, and FAQ in one place.
- Switching from a national carrier? See our customer-language guides: Verizon business alternative, Spectrum business alternative, and Optimum business alternative.
- Pricing-curious? Read how much business VoIP costs in NYC and how to lower your NYC business phone bill.
- Managing a residential portfolio? Our property management NYC phone systems page covers after-hours routing and multi-language IVR.
Common questions from NYC business owners.
What is business VoIP, and why are NYC businesses switching to it?
Business VoIP (Voice over IP) is phone service that runs over your internet connection instead of traditional copper landlines. NYC businesses are switching because: it costs significantly less than legacy telco service, it includes modern features like auto-attendants and mobile softphone by default, your number rings on your desk phone, your cell, and your laptop simultaneously, and you can move offices without changing your number. The downside: if your internet goes out, your office phones go out, which is why we pair VoIP with managed business internet.
How much does business VoIP in NYC cost?
Our plans start at $19.99 per line per month (Starter) and $29.99 per user per month (Business). The Business plan includes an IP phone, full PBX features, mobile and desktop softphone, and unlimited US & Canada calling. Most NYC small businesses with 3-15 users land on the Business plan. Enterprise pricing is custom for businesses with 25+ users, multi-site setups, or specific compliance needs.
Do you only serve Manhattan, or all 5 boroughs?
All 5 boroughs, Brooklyn, Manhattan, Queens, the Bronx, and Staten Island. We're based in Brooklyn, but service NYC small businesses citywide and out to parts of Long Island. Same-day on-site service is available across the boroughs when needed.
Can I keep my existing business phone number?
Yes. Number porting is included in every plan. The process typically takes 7 business days, during which your old service stays active so there's no outage. On port-completion day, the number flips to our service in the background. We handle all the paperwork with your current carrier.
What makes LightningVoIP different from other NYC VoIP providers?
Three things. First, we're Brooklyn-based and serve NYC specifically, we know which buildings have fiber, which boroughs have which carrier coverage, and how to get a COI for your building. Second, we bundle voice with business internet and Managed IT, so you have one partner for the whole stack instead of three. Third, no long-term contracts, month-to-month service, so we earn your business every month.
Does my office need fast internet to use business VoIP?
Less than you'd think. Each VoIP call uses about 100 kilobits per second, a single 100 Mbps internet connection can comfortably support 50+ concurrent calls before bandwidth becomes the bottleneck. What matters more than raw speed is connection quality: low jitter, low packet loss, low latency. Cable internet from a NYC business carrier easily handles small-business VoIP. If your internet is unstable, we'll fix that as part of the install rather than blaming the phone system.
See also: AI Receptionist (AI virtual receptionist in over 34 languages, per-line add-on) and Integrations (HubSpot, Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more).
Phone Systems for
NYC Small Business.
Serving NYC small businesses since 2021. From single-office dental practices to multi-location retailers, we tailor every setup to how your business actually runs. Click any industry below to see how we configure for that specific use case.
Dental
After-hours emergency routing, multi-location practices.
Healthcare
Multi-provider hunt groups, appointment-time routing.
Real Estate
Agent mobile softphones, multi-office hunt groups.
Property Management
Multi-property routing, after-hours maintenance line.
Retail
Storefront phones, multi-location hunt groups.
Accounting
Tax-season queue callback, time-based routing.
Restaurants
Call Park, DECT handsets, multi-language IVRs.
Pro Services
Mobile softphones for partners, call recording.
Construction
Field-team softphones, dispatch routing.
Automotive
Service-bay paging, parts-counter line.
Hospitality
Multi-language IVR, 24/7 front-desk coverage.
Fashion
Showroom phones, wholesale buyer line.
Jewelry
Single discreet line, by appointment.
Finance
Advisor mobile softphone, multi-office support.
Freelancers
NYC business number, softphone, no office needed.
Get a free quote.
Tell us your team size, line count, and current setup. We'll have a written quote in your inbox within 24-48 hours. No contracts, no obligation, no spam.