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NEW BUSINESS PHONE SERVICE, NYC.

Opening a new business in NYC? We'll have your phone live before your first customer calls. Business number, voicemail, mobile app, auto-attendant. From $19.99 per line per month. Free trial, no contracts, NYC techs on the line.

Get a Free QuoteCall (646) 750-8830
Why Start With LightningVoIP

Built for the businesses that don't exist yet.

Most phone providers are built for businesses that already exist, with legacy systems to migrate, contracts to escape, and IT teams to coordinate with. New NYC businesses don't have any of that. You have an LLC filing, an EIN, maybe a lease, and a list of things to do before opening day. You need a phone number on your business card, voicemail that doesn't go to your cell, and a setup that grows with you when you hire your first employee.

We built this page for exactly that situation. We're a Brooklyn-based phone and internet provider, not a national reseller. We onboard new NYC businesses every month, restaurant openings in Astoria, dental practices in Park Slope, law firms in Midtown, retail in the Bronx. We know what you need on day 1 because we've set it up for hundreds of new businesses already.

What You Need on Day 1

The phone setup that fits a brand-new business.

You don't need a 50-extension PBX yet. You need the basics, set up cleanly, with room to grow. Here's what we configure for a typical new NYC business:

Voicemail That Doesn't Go to Your Cell

Dedicated business voicemail with a professional greeting. Notifications when someone leaves a message, accessible from the desktop or mobile app.

Mobile + Desktop App

Your business number rings on your phone and laptop. Take business calls from anywhere, with caller ID showing the business number when you call out.

Auto-Attendant (Optional)

"Press 1 for sales, 2 for support." Optional from day one, easy to add later when you hire your first employee.

Phone Number on Your Website + GBP

We help you put the right number in the right places, including your Google Business Profile so customers actually find you.

Real Desk Phone (Business Plan)

IP phone provisioned, shipped, and ready to plug in. The Business plan at $29.99/user includes the phone, not just a softphone.

After-Hours Routing

Calls go to voicemail when you're closed. Calls ring your cell during business hours. You decide which is which.

Number Reservation

Reserve your number before opening so it's printed on signage and flyers the day you open.

How Fast We Set You Up

From signup to a working line in 1 to 2 days.

For a new business with no existing carrier to port from, setup is straightforward. Here's the rough timeline:

1

Day 0

You reach out with your LLC name, EIN, and what kind of business you're opening. We talk through what you need.

2

Day 1

We send a written quote, walk through plan options, and reserve a phone number in your preferred area code.

3

Day 1-2

You sign up, we provision the number, configure voicemail and auto-attendant, ship a desk phone if you're on the Business plan, and walk you through the mobile app.

4

Day 2+

Phone is live. Your business number rings. Use it on your business cards, website, and Google Business Profile. We're on call for anything you want to change.

Pricing for New Businesses

Plans that fit a brand-new business.

New NYC businesses usually start on one of two plans, depending on whether you want a physical desk phone. Both are month-to-month, no contracts, no setup fees.

Standard, $19.99/Line/Month

Business phone number, voicemail, call forwarding, mobile + desktop softphone. Good for solo founders, two-person new businesses, or any new business where you'll mostly answer on your cell. No physical phone included.

Business, $29.99/User/Month

Everything in Standard plus a IP phone (provisioned and shipped), full PBX features (auto-attendant, ring groups, business-hours routing), and HD voice. Good for new businesses opening a physical office. Phone included.

Both plans include onboarding setup, number reservation, voicemail configuration, mobile + desktop app walkthrough, and NYC tech support. Both are month-to-month, no early termination fees, scale up as you grow without rebuilding.

Free trial available. Scope is arranged case by case based on your situation, typically a working phone number and the app so you can validate it works for your business before committing. Reach out and we'll scope the trial.

NYC Coverage

We serve every borough.

New businesses opening across all 5 boroughs and parts of Long Island. Click your borough for borough-specific service info:

BrooklynOur home borough ManhattanFiDi to Inwood QueensAstoria to Flushing The BronxHub to Riverdale Staten IslandSt. George to Tottenville
New Business Phone FAQ

What new NYC business owners actually ask.

Strictly speaking, no. The state of New York doesn't require an LLC to have a separate phone number. But practically, most new LLC owners want one for three reasons. First, separation of business and personal so your customers, vendors, and employees aren't calling your cell at 11 PM. Second, professional appearance, a dedicated business number on your website, business cards, and email signature reads more legitimate than a personal cell. Third, you can route the business number to multiple people, voicemail boxes, or an auto-attendant, which a personal cell can't do well. Most new NYC LLCs set one up within the first 30 days of opening.
Yes. We provision business phone service against the LLC's EIN, you don't need to be open for business yet to reserve and set up a number. Many new NYC businesses do this before opening day so the phone is live the moment they unlock the door. We'll configure a temporary voicemail greeting that announces your launch date, then swap it for your real greeting once you open.
Use a separate business number, even if it routes to the same physical phone. Modern VoIP service lets your business number ring your existing cell phone via a mobile app, so you don't have to carry two devices. But the call shows up as a business call, you can decide whether to answer based on hours, and the line has its own voicemail, auto-attendant, and after-hours behavior. Cost is low ($19.99 to $29.99 per line per month). The professionalism and separation are worth it from day one.
Our Standard plan starts at $19.99 per line per month, which includes a business phone number, voicemail, call forwarding, and the mobile and desktop softphone. For a one-person or two-person new business, that's typically all you need. If you want a physical desk phone, the Business plan at $29.99 per user per month includes a provisioned IP phone, plus full PBX features like auto-attendants and ring groups. Both plans are month-to-month, so you're not locked in if your needs change as you grow.
Before. Setting up the phone in the run-up to opening gives you several wins. First, you can put the business number on your website, social media, signage, and grand-opening flyers ahead of time. Second, you can test the system, voicemail greetings, call routing, auto-attendant prompts, before you have actual customers on the line. Third, if your contractor or city permitting office needs to reach you, they can. When you give us what we need, we can typically activate the line within 1 to 2 days, which fits comfortably into any pre-opening timeline.
The scope of the free trial is arranged case by case based on your situation, typically a working phone number plus the mobile and desktop softphone, configured so you can make and receive calls, test voicemail, and decide whether it's a fit before committing to a plan. We help new businesses pilot the setup so you're not paying for service before you've validated it works for how your business actually operates. Reach out and we'll scope the trial for your specific situation.
We handle it. Phone provisioning, voicemail configuration, auto-attendant build, IP phone shipping if you're on the Business plan, and walking through the mobile app with you. For new NYC businesses with no existing phone system to migrate from, the setup is straightforward and usually takes 1 to 2 days from signup to a working line when you give us what we need. We're Brooklyn-based, NYC techs answer the phone, no overseas call center for the install.
Nothing breaks. Your business phone number is yours, you can move it to a new address, add lines for new employees, change voicemail behavior, or restructure the auto-attendant any time. Month-to-month service means you only pay for the lines and features you currently need. When you grow from one user to five, you add four lines, that's the whole change. No contract renegotiation, no porting fees, no migration weekend.
Related Reading

Learn more before you commit.

If you're researching what to set up for your new business, a few jumping-off points:

Open your business with the phone already ringing.

Tell us your LLC name, business type, and target open date. We'll have a written quote in your inbox within 24-48 hours. No contracts, no obligation.

Get a Free QuoteCall (646) 750-8830