What is VoIP and how does it work for my business?

VoIP routes calls over your internet connection instead of traditional phone lines, delivering the same or better call quality at a fraction of the cost.

Can I keep my existing phone numbers?

Yes. Number portability is included on all plans. We handle the full porting process, typically within 5-7 business days with no call interruption.

What happens if my internet goes down?

LightningVoIP includes automatic failover on every plan. If your internet drops, calls redirect instantly to a mobile number or backup line of your choice.

How long does installation take?

Most installations complete within 3-5 business days from signup. In many cases your existing phones work with the new system, making the transition seamless.

Are there long-term contracts?

No long-term contracts required. Month-to-month plans are available on all tiers. Annual pricing is available for businesses who want the best rates.

Do you service all five NYC boroughs?

Yes. We have local technicians in Brooklyn, Manhattan, Queens, the Bronx, and Staten Island with same-day on-site response available across all five boroughs.

New York's Local Telecom Experts

WE DO
IT ALL.

Brooklyn-born VoIP and telecommunications serving all 5 NYC boroughs. Business phone, internet, and managed IT starting at $19.99 per month.

View Services

Boroughs served

$19.99

Per line / month

24hr

Local support

1000+

NYC businesses

What We Offer

Full-Stack Business
Communications

One provider. Every solution your NYC business needs to stay connected and competitive.

Voice Service

SIP trunking and hosted VoIP. Unlimited lines, number portability, call forwarding, and enterprise call quality over your existing internet connection.

From $19.99 / line / mo

Business Internet

Dedicated business-grade internet with guaranteed uptime SLAs. Symmetric speeds, static IP options, and bandwidth that scales with your team.

Scalable plans

Phone Systems

Hosted PBX with auto-attendants, ring groups, call recording, and multi-site setups — all managed locally by our team.

Full PBX included

Managed IT

End-to-end IT management for NYC small businesses. Network monitoring, cybersecurity, device management, and a helpdesk that actually picks up.

Proactive monitoring

Repair & Cabling

Structured cabling installation, network infrastructure repair, and on-site maintenance for NYC commercial spaces. New buildouts to legacy troubleshooting.

On-site NYC service

Virtual Services

Virtual receptionists, voicemail to email, e-fax, remote worker extensions, and auto-attendant setup. Present professionally from anywhere in the city.

Remote-ready

By the Numbers

40–60%

Average savings over traditional landlines

$19.99

Starting price per line, per month

Boroughs with local technician coverage

<1wk

Typical switchover time, zero downtime

Why LightningVoIP

The Big Carriers Treat NYC Like Any Other City.

We do not. LightningVoIP was built in Brooklyn specifically for New York City businesses. Our technicians live and work in the same boroughs you do — and when something needs fixing, we show up in person.

We are not a national carrier routing your call to a support center in another state. We are a local team that understands the pace of NYC business and responds like your livelihood depends on it.

Keep your existing phone numbers — no disruption to clients
Scales instantly as your business grows
No long-term contracts required
Single point of contact for all telecom and IT needs
Automatic failover

Pricing

Straightforward.
No Surprises.

Transparent pricing for NYC small businesses. No hidden fees, no lock-in. Every plan includes local NYC support.

Starter

^$19.99

per line • per month

Local & long-distance calling
Number portability — keep your number
Voicemail
1 auto attendant
Call forwarding, waiting & transfer
Mobile app access
Local NYC support

See How Much You'll Save

Enter your current phone bill and see a real comparison. No email required.

Current monthly phone bill

Number of lines / users

LightningVoIP plan

Your current annual cost

$4,200

$350 / month

With LightningVoIP

$900

$75 / month

Annual savings

$3,300

That’s $275/month back in your pocket

*Estimates based on typical usage at selected plan rate. Taxes not included. Your actual savings may vary based on current contract terms.

Industries We Serve

Trusted Across
All 5 Boroughs.

Serving NYC small businesses since 2021. From single-office dental practices to multi-location retailers, we tailor every setup to how your business actually runs.

Dental Offices

Multi-line setups with reliable call routing for busy front desks.

Real Estate

Multi-location systems that route calls between offices seamlessly.

Retail

Storefront phones, mobile extensions, and after-hours auto-attendants.

Accounting Firms

Secure, encrypted calls and call recording for client compliance.

Restaurants

Reservation lines that never drop during the rush. Overflow handled.

Professional Services

Consultants, attorneys, and agencies that need to sound polished.

FAQ

Common Questions,
Straight Answers.

VoIP (Voice over Internet Protocol) routes your calls over your existing internet connection instead of traditional copper telephone lines. You get the same call quality — often better — without the expensive per-line fees of a legacy landline system. Your phones look and work exactly the same to you and your callers.

Yes. Number portability is standard on all plans. We handle the entire porting process — your numbers transfer to our system, usually within 5–7 business days, with no interruption to incoming calls throughout the transition.

LightningVoIP includes automatic failover on every plan. If your internet connection drops, calls are automatically redirected to a mobile number or backup line of your choice. Your customers never reach a dead end, and you never miss a call because of an internet disruption.

Monthly plans start from $19.99 per line. Most businesses save 40–60% compared to their previous landline costs. Use our savings calculator on this page to see your estimate, or request a free cost comparison with no commitment required.

Most installations are complete within 3–5 business days from signup. In many cases your existing phones can be used with the new system, so the physical switchover is seamless. We schedule all installations around your business hours.

Usually not. Most standard SIP-compatible desk phones work with our system. We assess your existing hardware before you commit and let you know exactly what, if anything, needs to change. We never charge for equipment assessment.

Yes. We use TLS encryption for signaling and SRTP encryption for voice data on every call. All communications are protected end-to-end, meeting the security requirements of most industries including healthcare and legal practices.

Yes. We have local technicians in Brooklyn, Manhattan, Queens, the Bronx, and Staten Island. Same-day on-site response is available for all service calls within the five boroughs. We are not a remote support operation — we come to you.

No long-term contracts are required. We earn your business every month. Month-to-month arrangements are available on all plans, though discounted annual pricing is available for businesses that want the best rates.

We answer the phone. You call our local number, a real person picks up, and if it requires an on-site visit, we schedule it the same day in most cases. No call centers. No automated systems as your first point of contact. No tickets that sit unanswered.

Ready When You Are

GET YOUR
BUSINESS
CONNECTED.

Free consultation. No pressure. Just an honest conversation about what your NYC business actually needs.

(646) 750-8830

(844) 565-0800 Toll-Free

info@lightningvoip.com

Brooklyn, New York

WE DOIT ALL.

Full-Stack BusinessCommunications